Integration of Bigcommerce with ERP systems has become increasingly common as businesses strive for real-time inventory management and improved efficiency. This is due to the fact that Bigcommerce is an online platform that enables businesses to sell products and services through an online storefront. It also provides powerful inventory management and analytics tools that can be used to generate a wide range of business-related insights. However, integration between the two systems can present significant challenges, especially when data is not organized properly or when there is complexity between the data sources.
In this article, we'll take a look at some of the most common problems associated with ERPBigcommerce integration and discuss how they can be resolved.
First, it's important to note that a comprehensive understanding of the ERP and Bigcommerce systems is essential when integrating the two systems. This is because each system has different requirements for data conversion and different formats for data entry. For example, Bigcommerce supports a variety of payment gateways, but many ERP systems require the use of a specific payment gateway or integration. Understanding the difference between these two systems and how the data needs to be exchanged is key to a successful integration.
Another common problem with Bigcommerce and ERP integration is data duplication. Data in Bigcommerce is often stored in different places in the system, including in the checkout and customer accounts. Duplicated data can lead to confusion and inconsistency when trying to match customer accounts or inventory items. To prevent this, it's important to ensure that data is only stored in one system. This can be accomplished by setting up inventory mapping between the ERP and Bigcommerce systems.
Finally, a major issue that can arise when integrating Bigcommerce and ERP systems is a lack of visibility into the inventory. While Bigcommerce provides powerful inventory management and analytics tools, they are not always visible to ERP users. This can lead to errors when recording inventory levels or fulfilling orders, leading to costly consequences. To ensure visibility, consider integrating the ERP system with the Bigcommerce reporting tools, so users have the ability to view up-to-date inventory in real-time.
Integrating Bigcommerce and ERP systems can be challenging, but with a comprehensive understanding of the systems and proper planning, it can be done successfully. Understanding the data requirements of both systems, as well as how to troubleshoot any problems that arise along the way is key. By doing this, businesses can ensure that they are able to maximize the benefits of having both systems linked together, resulting in better customer experience, improved business efficiency and increased profitability.